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Chapter Leaders Playground FAQs
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Chapter Leaders Playground
Frequently Asked Questions
Wondering about the Chapter Leaders Playground Background- Why did you start the Chapter Leaders Playground?
If we work together to grow our leadership skills the world will be a better place. If chapters have a healthy pipeline of well trained leaders, their chapters and associations will be stronger. Stronger chapters and associations mean stronger communities - and a better world.
"I’m on a mission to change the world one leader at a time.” - Cynthia D’Amour
- Who is Cynthia D’Amour?
Cynthia was raised a club kid and grew up in a volunteering kind of family. As an adult, Cynthia also recruited more than 250 members and served more than 40 total years on volunteer boards. She’s passionate about developing leaders. She even customized her recently earned MBA to focus on working with associations. Cynthia’s spent more than ten years professionally working with associations that want to get more members involved – and is a frequent keynote at association leadership events. Cynthia’s also the author of several books including: The Lazy Leaders Guide to Outrageous Results and How to Turn Generation Me into Active Members of Your Association. Her books are available in the Leadership Shop.
- Why does Cynthia focus on Chapter Leaders?
Chapters are at the heart of building community. Chapter Leaders is a generic term for the people Cynthia works with. They come from all levels in associations: local, regional, state, national, international, etc. They may come from chapters, special interest groups, divisions, alliances, bureaus, alumni groups, clubs and more. They are all people who are interested in being better leaders for the groups they lead – whether a small local chapter or an international association with a million members.
Joining the Playground- Can anyone belong to the Chapter Leaders Playground?
Yes, as long as they are interested in working on their leadership skills and/or helping others to become better leaders.
- I belong to a civic club. Will the Playground be relevant to me?
Yes, we are using the term "chapter leader” as the generic term for people who are or are interested in getting involved as leaders of their organization – whether a local, state, national, international component – or any other configuration your organization may have. At the core of the Playground is a focus on membership.
- What does Chapter Leaders Playground membership include?
Access to the Playground includes a variety of ways for leaders to meet each other, learn from each other - and have fun. Membership also includes access to all the webinars – at least 30 each year.
- How much does it cost to join the Chapter Leaders Playground?
Individual dues are normally $50/individual - today they are complimentary.
- I’m a business coach. I can help members grow as leaders. Can I recruit your members?
Not through your membership in the Chapter Leaders Playground. Like any good playground, our Playground is a drug free and sale free zone for member to member solicitations. Cynthia and the Playground staff will be the only ones able to add events or items to the Playground Store.
- Can I promote my business to members using their contact information?
No. The Chapter Leaders Playground is a peer to peer community focused on helping each other to become better leaders. Business promotion to members will be grounds for termination of membership.
- Is the Chapter Leaders Playground just for beginning leaders?
The Playground is set up for any level of leadership. When you join, you will indicate how many years of experience you have. Based on that, you’ll automatically be placed in a Play Group of your peers experience wise. We have everything from people who are dreaming of becoming leaders of their chapters, leaders with some experience – and advanced leaders with a ton of experience. There’s a home for you no matter how much experience you start out with.
- I’m an association professional who works with chapter leaders. Can I join the Chapter Leaders Playground?
Of course. Cynthia has set a special group for association professionals so you can build your own community of support while working with chapter leaders. There is also a Component Relations Professional group for those associations who have taken the steps to commit to supporting their leaders growth with membership in the Playground.
Attending the Webinar Playdates
- Can anyone attend the Webinars Playdates?
Yes, as long as they register for the program at the Playground. Webinars are free for members and $25 for non-members. For step-by-step information see our video
How to Register for a Webinar Playdate.
- How much does it cost to attend a Webinar Playdate?
Attending a webinar is free and included as part of your membership at the Playground. Occasionally there will be a special event webinar with tickets available for purchase. Members will receive a promotional code for a discount on these events. Non-member tickets for Webinar Playdates are $25.
- When do the Webinars Playdates run?
Webinars are 30 minutes and run from 1:00 - 1:30 PM. Please note all times are Eastern.
- What is a Webinar Playdate?
The Webinar Playdates are online learning experiences. You can either join the conference call or listen on headphones through your laptop or computer via VoIP. You will access the Internet-based learning site where you will be able to view PowerPoint, participate in live polling and more. You’ll also be able to submit questions in live time during the program.
- Are Webinar Playdates hard to do?
No. After you register for the event, you will be sent easy to follow instructions a few days before the program that will guide you through the process. The hardest one will be the first – and that will just be because you’ll be pushing through your nerves to attend.
- I have a topic I’d like to see for a Webinar Playdate, what should I do?
Fantastic! We always love hearing your ideas. If you are a member, there’s a community blog you can share your idea in. Or, you can simply send an email to programs@peoplepowerunlimited.com.
- How do I register for a playdate?
Webinar Playdates are included as part of Playground membership. To register for Playdates:
- Make sure you are logged into the Playground (login is on the right side of the front page of the Playground
- Go to the Playground Calendar
- Once you have located the event you are interested in, click n the link that says "Register for this event."
- You will be taken through the ticketing process. You must select the ticket and fill in the required information. Tickets are free for signed-in members and $25 for non-members.
- Once you have completed the ticketing process you will receive an email receipt. You also have the opportunity to print a receipt at the end of the transaction process.
- You can also review the video, How to Register for a Webinar Playdate.
- I'm not sure if I registered for a playdate. How do I check my registration history?
- Sign in to the Chapter Leaders Playground
- In the right-hand Profile Menu click on "Manage Profile"
- Scroll to the bottom of the page to find Account History
- Click on "Event Registrations" under Account History
- Here you will see a list of Playdates you have attended, as well as those upcoming events for which you have registered.
Listening to Webinar Archives
- Where do I find them?
Members are able to listen to archives of Webinar Playdates. Sign in to the Chapter Leaders Playground with your Username and Password. In the left-hand navigation menu, go to the Playground Library and click on Webinar Playdate Archives. You will see a list of the current recordings available. Click on "Current Play List" to access the recordings. You must be signed in to access this link.
- How long are they available?
Webinar archives are available for members to listen for 45 days.
- How do I listen?
Sign in to the Chapter Leaders Playground with your Username and Password. In the left-hand navigation menu, go to the Playground Library and click on Webinar Playdate Archives. You will see a list of the current recordings available. Click on "Current Play List" to access the recordings. You must be signed in to access this link.
Once you reach the play list page, scroll down to view the recordings. They are broken up into three tracks per webinar and each is about 15-20 minutes long. Click on the play icon in the audio controls (a forward facing triangle) and wait for the recording to start.
Check out the Welcome Center video How to Listen to the Webinar Playdate Archives.
- I don't see the audio player controls?
You may want to check with your network administrator. Some networks have firewalls in place that prevent accessing the audio controls.
Asking a few more Playground Questions...
- Will my information be sold to others?
No. Any information you provide to the Playground will not be sold to others by People Power Unlimited. All members are prohibited from using any information from the Playground for commercial use.
- What kind of dog is Raindrop, the Playground Mascot?
Raindrop is a Chug – a Chihuahua/Pug. She was a rescue dog - and is committed to doing her part to help other dogs find loving homes too. Every year, she makes Cynthia and James volunteer at the Huron Valley Humane Society’s Walk and Wag.
- What should I do if I still have a question and don’t see the answer?
If you have an unanswered question, send an email to Cynthia D’Amour at damour@peoplepowerunlimited.com. Or, fill out our Contact Us form on the Playground.
This a living list of questions. As more are asked, we’ll continue to add them.
Troubleshooting
- I received an invitation to join a group on the Playground, when I try to open the link through my AOL mail I lose my connection.
AOL is not currently a supported program by our system. You can bypass this issue through the following steps:
- Open the invitation in your AOL mail.
- Highlight and copy the invitation link.
- Open an internet browser other than AOL (for example Internet Explorer, Mozilla Firefox or Safari) and copy the invitation link into the address line.
- This should take you to our site where you can respond to your invitation and join the group that has invited you.
- If you still have difficulties accessing our site please contact us using our Contact Us form or by calling James at 734-994-0097. Office hours are 9 AM - 5 PM, M-F.
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